Returns & Exchanges

At Perfect Cellar, we want you to be completely satisfied with your purchase. If your order arrives damaged or doesn't meet your expectations, our simple return process ensures you can shop with total confidence.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely repack the items in their original packaging, ensuring all bottles are protected to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.